Privacy Policy

BeatMe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

• Name and display name
• Email address
• Profile photo (optional)
• Phone number (optional, for account recovery)
• Date of birth (for age verification)

Game and Activity Data

When you use the Service, we automatically collect:

• Match results and scores
• Skill ratings and rankings
• Sports preferences (badminton, tennis, pickleball)
• Challenge history and statistics
• Friends list and social connections

Device and Usage Information

We automatically collect certain information when you access the Service:

• Device type, operating system, and version
• Unique device identifiers
• IP address and general location (city/country level)
• App usage patterns and session duration
• Crash logs and performance data

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain the Service: Create and manage your account, enable match tracking, calculate rankings, and connect you with friends.
• Improve user experience: Analyze usage patterns to enhance features and fix issues.
• Communication: Send notifications about challenges, match results, friend requests, and important updates.
• Safety and security: Detect and prevent fraud, abuse, or violations of our terms.
• Legal compliance: Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• With other users: Your profile name, skill rating, and match history are visible to your friends and opponents within the app.
• Service providers: We use third-party services for analytics, cloud hosting, and push notifications. These providers are bound by confidentiality agreements.
• Legal requirements: We may disclose information if required by law, court order, or government request.
• Business transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Match history and aggregated statistics may be retained in anonymized form for analytical purposes.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-out: Opt out of marketing communications at any time.
• Withdraw consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@beatme.vn.

7. Children's Privacy

The Service is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If we discover that we have collected personal information from a child under the applicable age, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@beatme.vn.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.

9. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

We use the following third-party services:

• Google Analytics / Firebase: For app analytics and crash reporting
• Apple Push Notification Service / Firebase Cloud Messaging: For push notifications
• Cloud hosting providers: For data storage and processing

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing personal data includes: performance of a contract, legitimate interests, and consent where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you a notification through the app or via email.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: